logo

Hotel Sentral Kuantan @ Riverview City Centre, Kuantan

Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From31US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No 45P Jalan Besar, Kuantan, Malaysia, 25000

Hotel Sentral Kuantan @ Riverview City Centre is a budget 3-star hotel known for its accessibility and modern amenities. Located in the heart of Kuantan, it offers guests easy access to local culture and attractions. The hotel features a striking powder-blue exterior and is within easy reach of both shopping districts and the scenic coastline of the South China Sea.

Location

The hotel is situated just a 10-minute drive from Sultan Haji Ahmad Shah Airport and 15 minutes from Makmur bus terminal. Its strategic location provides direct access to the new express rail service between the Kuala Lumpur International Airport and the city center. Nearby attractions include popular shopping malls and cultural sites, making it an ideal base for exploring Kuantan.

Rooms

Each guest room at Hotel Sentral Kuantan is equipped with a 32-inch LCD TV and complimentary coffee/tea making facilities. Rooms feature amenities such as a mini fridge, hairdryer, and in-room safe for added convenience. Free Wi-Fi access is available in all guest rooms, ensuring connectivity for both leisure and business travelers. The spacious rooms offer various views, including city and river vistas.

Eat & Drink

Highstreet Coffee House provides a variety of local and international dishes, served with timely service from trained staff. The menu caters to diverse tastes while offering simple meals in a relaxed atmosphere. Guests can also enjoy drinks at The Roff Terrace, which provides an open space for casual meetings or socializing. A full range of preferred beverages is available at the terrace.

Leisure & Business

Hotel Sentral Kuantan offers extensive business facilities equipped with AV capabilities and reliable Wi-Fi access. The leisure facilities include the Roof Terrace, ideal for informal gatherings. Guests may partake in river recreational activities such as fishing or cruising along the Kuantan River. These amenities aim to accommodate both business needs and leisure pursuits.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
26 m² 
Bed options:
2 Single beds
River view
Shower
Air conditioning
Check Prices
Superior Room
Max:
2 persons
13 m² 
Bed options:
1 Double bed
Shower
Air conditioning
Check Prices
Superior Room
Max:
2 persons
13 m² 
Bed options:
1 Double bed
Shower
Air conditioning
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center
Kuantan4600 ft
Airports
Sultan Haji Ahmad Shah (KUA) 11.5 mi
Kerteh (KTE) 67.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security
  • Baggage storage
  • Elevator
  • Fire extinguishers

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Stores/Commercial services

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

No 45P Jalan Besar, Kuantan, Malaysia, 25000
Map view
street view
No 45P Jalan Besar, Kuantan, Malaysia, 25000
Nearby
Jalan Taman
Laman Teruntum Kuantan
800 ft
Restaurants
Sri Patani Restaurant
4500 ft
79 Jalan Tun Ismail

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
spacious rooms
strategic location
disappointing dining
mixed service experience
6.8/10
Nice
Rooms
6.4
Location
8.0
Service
6.7
Dining
6.0
Guest reviews
6.8/10
based on 20 reviews
7.9
7.9/10based on 2184 reviews
Simon
United Kingdom, May  2024
5.6/10

I had a very small room at the corner, which looked very different, giving off a bad smell. However, it had necessary facilities such as a safe, tea & coffee, table, and chair. The room was totally uncomfortable, in poor condition, and not well-maintained.

Rooms
5.0
The room was in poor condition and uncomfortable.
Service
8.0
The staff was friendly and helpful. They even taught me how to waive the cancellation fee instead of canceling my booking, which saved me money.
Location
7.0
The hotel is strategically located in the middle of town with various eateries nearby and close to the Esplanade and Tanjung Lumpur. However, the proximity to the emergency door was a bit concerning, and the neighbor's doors were noisy.
Dining
5.0
The dining offerings were mainly local, and the ground-floor location lacked a view. It's better to eat at one of the nearby cafes for a cheaper and better meal.
Facilities
5.0
The facilities were limited, somewhat disappointing.
Timothy
United States of America, May  2024
8.0/10

My stay at the hotel was quite pleasant overall. The rooms, although lacking soundproof doors, were clean and in a great location with a river view. The service, despite some lapses in manners, was friendly and accommodating, especially for a family room. The location was strategic, near popular attractions and the city center. The dining experience was a bit pricey but offered decent options. The facilities were sufficient for a comfortable stay.

Rooms
8.0
The rooms were clean and in a great location with a river view.
Service
8.0
The service was friendly and accommodating, particularly for a family room.
Location
9.0
The location was strategic, near popular attractions and the city center.
Dining
7.0
The dining experience was a bit expensive but offered decent options.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Richard
United Kingdom, April  2024
7.4/10

The hotel offers a good location near the city center and park, with reasonable room facilities. However, the dining choices for breakfast were limited. The strategic location near the famous Kula Cake is a plus, but the view from the ground floor dining area was not impressive.

Rooms
7.0
The room with the single large bed was clean, though there were worn-out patches on the carpet. It would benefit from a deep cleaning and the addition of an iron & iron board.
Service
8.0
The staff immediately accommodated our request to change to a non-smoking floor and provided helpful advice on avoiding cancellation fees.
Location
9.0
The hotel's location is very strategic, convenient to the city center, restaurants, and the famous Kula Cake spot. However, it may feel small during school holidays.
Dining
6.0
The breakfast spread was basic, with limited choices. It would be nice to see more variety on the menu, especially for children like fried chicken. However, the grilled fish was enjoyable.
Facilities
7.0
The hotel offers reasonable facilities and is close to essential amenities like a petrol station with an ATM. However, improvements could be made in terms of cleanliness and views from the dining area.
Sue
United Kingdom, April  2024
6.0/10

The hotel has friendly and helpful service, but the rooms feel rejected due to windows and air-conditioning issues. The location is great near attractions, but accessing the area during the rainy season can be tricky. Dining options are limited, and the facilities are decent.

Rooms
5.0
The rooms feel like rejected with no windows and insufficient air-conditioning.
Service
7.0
The service is friendly and helpful, but some staff members can be noisy near rooms.
Location
8.0
The location is great near attractions and by the riverside.
Dining
5.0
The dining options are limited, and the taste is not impressive.
Facilities
6.0
The facilities are average, nothing extraordinary.
Raymond
United States of America, March  2024
6.4/10

The hotel has nice room amenities like a fridge, kettle, and toiletries. However, the room faces another building despite what the staff said, and there was a cigarette smell when turning on the air conditioning.

Rooms
7.0
The room had nice amenities but was facing another building with a cigarette smell from the air conditioning.
Service
5.0
The service was lacking as they missed my booking and entered the room without notice.
Location
8.0
The hotel is strategically located in the middle of Pekan Kuantan, close to the river and cafe options, including the famous Kula Cakes.
Dining
6.0
The dining experience was just okay with limited dishes.
Facilities
6.0
The hotel provided basic facilities.
Nicholas
United Kingdom, February  2024
7.0/10

The hotel is strategically located in the middle of Pekan Kuantan, near the Kuantan Riverfront and 188 Tower, making it convenient for exploring the city and enjoying nearby attractions. The rooms are clean and spacious for two people, albeit a bit congested at times. The service was satisfactory, though some improvements in friendliness were needed. The dining options were sufficient, offering a choice of fried rice or noodles as the main course. The location is ideal for those with a car for transportation and looking to explore the local food scene, particularly near Satay Uncle Bard and Kula Cakes. Overall, the hotel offers a great location and value for money, with some room for service enhancements.

Rooms
7.0
The rooms, besides the view not facing the SG, are clean and quite spacious for two people, but the air conditioning could be improved.
Service
6.0
The service, for the car and the owner, was average with room for improvement in friendliness.
Location
8.0
The location is really strategic in the middle of Pekan Kuantan, offering easy access to nearby attractions and restaurants.
Dining
7.0
The dining experience was satisfactory, with a choice of fried rice or noodles as the main course.
Facilities
7.0
Jim
United States of America, January  2024
5.0/10

Although I had some concerns with the room's cleanliness and air conditioning system, the hotel's strategic location in the center of the city was a major plus point. The dining experience didn't meet my expectations, but the friendly service and convenient facilities added some value to my stay.

Rooms
5.0
The room felt a bit cluttered with bags of dirty linen around, and I was unsure if it had been properly cleaned. The air conditioning system also posed a problem.
Service
5.0
The staff was quick to attend to a guest with a check-in issue, but I encountered an unpleasant situation where I was accused of taking hotel towels without proof and was asked to pay a fine.
Location
7.0
The hotel's location facing Kuantan Kuala was disappointing, but being in the center of the city was a convenient factor for exploring the nearby attractions.
Dining
5.0
The dining experience was overpriced and didn't meet my expectations based on the room rate. The options were limited.
Facilities
6.0
The facilities were adequate, but the unstable WiFi connection and unsatisfactory water pressure in the shower were letdowns.
George
United Kingdom, January  2024
7.2/10

I had a pleasant stay at the hotel with a fantastic view of Sungai Kuantan from my room, even though I requested a non-smoking room. The room was incredibly spacious, although it did not directly face the river. The service from the next shift was commendable and very helpful, despite some members not being overly friendly. The hotel's location was strategic and convenient, especially with free parking available, but having a car is advisable for getting around. Unfortunately, the dining experience was disappointing, with the 'mee goreng mamak' not meeting expectations. On the bright side, the facilities were impressive, adding to the overall value of my stay.

Rooms
8.0
Despite requesting a non-smoking room, I enjoyed a nice view of Sungai Kuantan from my super big room, although it didn't face the river directly.
Service
7.0
The service from the next shift was very helpful and they worked well as a team, although not all members were overly friendly.
Location
9.0
The hotel's location was very strategic, with polite and helpful staff and free parking, making it convenient for travel, especially by car.
Dining
5.0
The dining experience was disappointing, especially with the 'mee goreng mamak' not meeting expectations.
Facilities
8.0
The hotel offered impressive facilities, enhancing the overall value of my stay.
spacious rooms
disappointing dining
Frank
United States of America, January  2024
6.6/10

I had a mixed experience at the hotel. The rooms were not the best, feeling like staying in a store room with bags of dirty linen around, but the view through the river of Sungai Kuantan was quite nice. The service was helpful overall, although there were some issues like staff chewing gum. The location was convenient, right at the center of the city, with the ECM nearby. The dining was not worth the price, especially breakfast, but the grilled and boiled fish were decent.

Rooms
5.0
The rooms felt cramped and chaotic, like a storage room, with visible dirty linen bags. I could hear the noise from neighboring guests and the maintenance man entering without much notice.
Service
7.0
The service was generally helpful. Though some staff could be more professional, with one even chewing gum in front of guests, the overall service was good with essential amenities provided.
Location
8.0
The hotel's location was both a pro and a con. It was great being at the center of the city with easy access to attractions and a nice view of Sungai Kuantan, but the openness outside the hotel could be better.
Dining
6.0
The dining experience, especially the breakfast, did not match the price paid. It was not worth RM19 per person, although the grilled and boiled fish were satisfactory.
Facilities
7.0
The facilities were decent overall, with essentials provided. Despite some shortcomings, like noise and chaos in the rooms, the facilities were acceptable.
river view
cramped rooms
Charles
United States of America, January  2024
7.4/10

The hotel is conveniently located near many shops and attractions, making it suitable for various needs. The rooms are very basic and not too cozy from a western standpoint, but the location is a definite plus.

Rooms
6.0
My room, located on the sixth level, was above an outdoor dinner function setup, which was a bit distracting when I wanted to rest in the afternoon.
Service
7.0
The staff bothered to call me back for my inquiries, which was a nice gesture. However, there was room for improvement in their customer service approach and appearance.
Location
9.0
The location is excellent, near various shops and easily accessible to different places of interest. It's also close to the city center and attractions, making it convenient for travelers.
Dining
7.0
I hope they can introduce more breakfast options, especially for picky eaters like my son. Despite this, the dining experience, including breakfast options like nasi lemak, was decent.
Facilities
8.0
The facilities, including the available dining options and free space, cater to a variety of needs. However, there might be room for improvement to enhance the overall experience.
Malcolm
United States of America, November  2023
7.8/10

The hotel offers a great view of the river from rooms on every floor, although they are installed quite high to reach. While facing the road, the rooms provide a unique perspective of the surroundings. The service was very helpful, with a huge parking lot and affordability, although some staff members were not as informative. The location is perfect, directly opposite the hotel, near the lift area, and close to Kuantan Tower. The dining experience was generally good, with nice and value-for-money options, although the breakfast buffet had limited choices. The facilities were satisfactory, catering to various needs.

Rooms
8.0
The rooms have a picturesque view of the river but are installed too high to reach on each floor, facing the road.
Service
7.0
The service was very helpful overall but could be more informative. The staff acknowledged us but informed us of room availability issues due to AC problems.
Location
9.0
The hotel's location is perfect, near Kuantan Tower, at the city center, closest to all cafes and restaurants, but the breakfast buffet options are somewhat limited.
Dining
8.0
The dining offerings are generally nice and value for money, especially for non-Kuantan visitors. The cream cakes were a delight.
Facilities
7.0
The hotel provides adequate facilities to cater to guests' needs.
Scenic view
Limited breakfast
Adam
United Kingdom, October  2023
7.6/10

The hotel is conveniently located in downtown Pekan Kuantan, offering easy access to local attractions and great food spots. The rooms were spacious but a bit warm, possibly due to the air conditioning unit not being very powerful. The service was friendly overall, but some improvements in staff friendliness at the front desk would enhance the guest experience. Dining provided tasty options with a decent variety, although some dishes were overly salty. The location, with its scenic view of the river and proximity to key landmarks, added to the charm of the stay.

Rooms
7.0
The rooms were spacious but a bit hot, possibly due to the air conditioning not being very effective. They are close to the emergency door, which is convenient.
Service
8.0
The staff were friendly and accommodating, but enhancing friendliness at the front desk would improve the overall service experience.
Location
9.0
The hotel's location in downtown Pekan Kuantan turned out to be very convenient, with easy-to-find parking and close proximity to the city's attractions and scenic spots.
Dining
7.0
The dining experience offered tasty selections with a good variety, though some dishes were on the salty side.
Facilities
7.0
The facilities at the hotel were decent, catering to basic needs and providing a comfortable stay.
Harry
United Kingdom, October  2023
5.0/10

The hotel's location near Sg Pahang and recreational park is strategic, but cleanliness needs improvement. While being near popular spots like Teruntum Tower and mural walls is convenient, the difficult access during the rainy season is a drawback. The dining options are decent but lack variety, and the lack of a view of the river from the ground floor is a downside.

Rooms
5.0
The rooms face the main road, making it noisy even at night with no windows and air conditioning. Rates should be checked thoroughly, especially comparing peak and off-peak prices.
Service
6.0
At times, the service was not very friendly, with issues during check-out. However, the staff are generally friendly and attentive.
Location
5.0
The location is near key attractions like Kula Cakes and Teluk Chempedak but can be dangerous due to disrepair. Accessibility issues and the recommendation to stay at Sentral Kuantan impact the stay.
Dining
7.0
The dining experience offers limited choices but acceptable taste. The ground floor setting without a river view is a minor setback.
Facilities
5.0
Facilities need repairs with many holes and are not safe, particularly after rain. On the positive side, there is home-made yogurt available.
strategic location
noisy rooms
Mary
United Kingdom, October  2023
7.0/10

The hotel has a great location, near many restaurants and malls. The rooms are spacious and nice for three guests, although they have a bit of a musty smell and are slightly dark. The service, especially the night shift staff, could be friendlier. The location is convenient for exploring the city, with easy access to cafes and restaurants. The dining experience offers limited breakfast options but is good for the price. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms are nice for three of us, spacious, but with a bit of a musty smell and a bit dark.
Service
6.0
The service could be friendlier, especially the night shift staff, but they were quick to assist in solving issues.
Location
8.0
The location is near many restaurant and malls, providing easy access to cafes and restaurants.
Dining
7.0
The dining offers limited breakfast options but is good for the price.
Facilities
7.0
The hotel offers basic facilities but could improve on service friendliness.
Donald
United States of America, September  2023
7.0/10

My stay at the hotel was a mixed experience. On the bright side, the rooms were comfortable and ideal for families with kids like mine; however, the issue of price fluctuation between peak and off-peak times was a bit confusing. The service was mostly good, with staff being courteous and responsive to requests, but the concern about bird flu prevention was a bit off-putting. The location was convenient, being in the city center and easily accessible to many places, but the disappointment came from the water pressure in the shower and the unstable WiFi connection. Dining offered a decent experience with a view of Kuantan, although the need to visit the cafe for meals made it less appealing. Overall, the facilities were adequate for a comfortable stay.

Rooms
8.0
The designated family room, especially 1401, was perfect for me to enjoy feeding the pigeons outside my window.
Service
7.0
The hotel staff were courteous, obliging, and responsive to requests.
Location
7.0
The hotel's city center location was convenient and provided easy access to various attractions.
Dining
6.0
The dining experience, although offering a view, required a visit to the lobby cafe for meals.
Facilities
7.0
The hotel's facilities were satisfactory for a comfortable stay.
Show more
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates

Next best alternative

Ideas for your future trips.
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room